The hotel offers a rare blend of nature and modern amenities and has become synonymous with Nagarkot. Each room opens to a private balcony, where one can view the most splendid sunrise and sunsets. The interior is traditional and simple yet stylish and elegant. Club Himalaya’s comfortable accommodation, cozy ambiance, delicious food and the welcoming and gracious staff creates a true ‘comfort above the clouds’ experience.
The hotel offers a rare blend of nature and modern amenities and has become synonymous with Nagarkot. Each room opens to a private balcony, where one can view the most splendid sunrise and sunsets. The interior is traditional and simple yet stylish and elegant. Club Himalaya’s comfortable accommodation, cozy ambiance, delicious food and the welcoming and gracious staff creates a true ‘comfort above the clouds’ experience.
Club Himalaya is a place to relax your mind and body, to get in touch with nature, experience Nepali hospitality, and escape the hectic demands of the city life all in the comfort of a superb resort in a magnificent setting. Club Himalaya is for high altitude adventurers a place to acclimatize; for philosophers, a place to listen to the sounds of silence; and for honeymooners, a setting to romance with nature.
Resting on a single independent hill called the Windy Hill, Club Himalaya has become the pride of Nagarkot. Besides the fresh air and peaceful atmosphere, we offer you fine dining, superb facilities, outdoor activities to bring you closer to nature, and services to cover your business and conference needs We welcome you to lose yourself in its lush greenery, listen to the sounds of the silence and commune with nature high up on a ridge and enjoy our unparalleled hospitality.
The hotel is managed by Ace Hotels & Resorts: a local, family owned chain of hotels with 40 years of experience in the hospitality industry.
1. HR Manager
Job Description
- Coordinating Hotel Associate events and activities
- Compiling payroll / Absence data
- Coordinating staff food festivals and entertainment programs
- Co-ordinating staff accommodation
- Assist and resolve hotel staff and management queries
- Updating salary and benefits information
- Developing job descriptions, short listing, interviewing and selecting candidates , preparing personal files of the colleagues
- Developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management
- Helps employees identify specific behaviors that will contribute to service excellence
- Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training
- Manage HR administration such as starters and leavers process
- Complete monthly and fortnightly paperwork to be submitted to the Payroll team
- Ensure up to date and accurate information is fed into the Human Resources Software
- Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability
- Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly
- Manage HR administration such as contracts, letters and personnel files
- Analyze staff turnover and sick leave with the aim of implementing strategies for reduction
- Establish and maintain a group of contacts with Hospitality Colleges to set up a system for entry-level employment
- Provide staff counselling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required
- Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
- Ensures confidentiality is maintained at all times, and provides information only to those with a need to know
- To know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy
Other Specification
- Graduate with a minimum of 5 years of professional experience in relevant human resources/administrative position in the service/hospitality industry
- Knowledge of human resources processes and best practices.
- Strong ability in using MS Office software (MS Excel and MS Powerpoint etc)
- Experience with HR databases and HRIS systems
- Ability to work on high pressure
- In-depth understanding of sourcing tools, like resume databases and online communities
- Coordinating Hotel Associate events and activities
- Compiling payroll / Absence data
- Coordinating staff food festivals and entertainment programs
- Co-ordinating staff accommodation
- Assist and resolve hotel staff and management queries
- Updating salary and benefits information
- Developing job descriptions, short listing, interviewing and selecting candidates , preparing personal files of the colleagues
- Developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management
- Helps employees identify specific behaviors that will contribute to service excellence
- Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training
- Manage HR administration such as starters and leavers process
- Complete monthly and fortnightly paperwork to be submitted to the Payroll team
- Ensure up to date and accurate information is fed into the Human Resources Software
- Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability
- Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly
- Manage HR administration such as contracts, letters and personnel files
- Analyze staff turnover and sick leave with the aim of implementing strategies for reduction
- Establish and maintain a group of contacts with Hospitality Colleges to set up a system for entry-level employment
- Provide staff counselling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required
- Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
- Ensures confidentiality is maintained at all times, and provides information only to those with a need to know
- To know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy
Other Specification
- Graduate with a minimum of 5 years of professional experience in relevant human resources/administrative position in the service/hospitality industry
- Knowledge of human resources processes and best practices.
- Strong ability in using MS Office software (MS Excel and MS Powerpoint etc)
- Experience with HR databases and HRIS systems
- Ability to work on high pressure
- In-depth understanding of sourcing tools, like resume databases and online communities
2. F&B Manager
2. F&B Manager
Job Description
Position Summary:Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.
Responsibilities:
- Trains, cross –trains, and retrains all front office personnel
- Participates in the selection of front office personnel
- Schedules the front office staff
- Supervises workload during shifts
- Evaluates the job performance if each front office employee
- Maintains working relationships and communicates with all departments
- Maintains master key control
- Verifies that accurate room status information is maintained and properly communicated
- Resolves guest problems quickly, efficiently, and courteously
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel
- Reviews and completes credit limit report
- Works within the allocated budget for the front office
- Receives information from the previous shift manger and passes on pertinent details to the oncoming manager
- Checks cashiers in and out and verifies banks and deposits at the end of each shift
- Enforces all cash-handling, check-cashing, and credit policies
- Conducts regularly scheduled meetings of front office personnel
- Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times
- Upholds the hotel’s commitment to hospitality
- Prepare performance reports related to front office
- Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Ie flash report, allowance etc
- Monitor high balance guest and take appropriate action
- Ensure implementation of all hotel policies and house rules
- Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes
- Prepare revenue and occupancy forecasting
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
- Monitor all V.I.P ‘s special guests and requests
- Maintain required pars of all front office and stationary supplies
- Review daily front office work and activity reports generated by Night Audit
- Review Front office log book and Guest feedback forms on a daily basis
- Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs
- Perform other duties as requested by management
Applying Procedure:Interested candidates are requested to send their updated resume to vacancy.clubhimalaya@gmail.com
Applying Procedure:
Please email your CV to vacancy.hotelambassador@gmail.com or drop a sealed hard copy to Hotel Ambassador by ACE Hotels, Lazimpat, Kathmandu C/O HR.
All applicants should clearly mention the preferred job tittle. Only shortlisted candidates will be called for the further selection process. The hotel reserves the right to reject any or all applications without assigning any reason whatsoever.
Candidates canvassing for the job at any stage of selection process shall be disqualified
Applying Procedure:
Please email your CV to vacancy.hotelambassador@gmail.com or drop a sealed hard copy to Hotel Ambassador by ACE Hotels, Lazimpat, Kathmandu C/O HR.
All applicants should clearly mention the preferred job tittle. Only shortlisted candidates will be called for the further selection process. The hotel reserves the right to reject any or all applications without assigning any reason whatsoever.
Candidates canvassing for the job at any stage of selection process shall be disqualified
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